Privacy Policy

Last updated: September 30, 2026
 

KEZA Industries ("KEZA," "we," "us," or "our") respects your privacy and is committed to protecting the personal data of everyone who visits kezaindustries.com (the "Site") or contacts us through it. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

By using the Site, you agree to the collection and use of information in accordance with this policy.

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1. Who We Are

KEZA Industries is a precision fabrication company based in the United Arab Emirates, specializing in HVAC and district cooling components, electrical enclosures, steel fabrication, and related industrial products. This policy applies to the website at kezaindustries.com and any inquiries submitted through it.

For any questions about this policy or your data, you can reach us at: info@kezaindustries.com

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2. Information We Collect

Information you provide to us directly

When you use our contact form or otherwise reach out to us, we may collect:

• Your name

• Company name

• Email address

• Phone number

• Details about your project (scope, timeline, location, and any other information you choose to share)

We only collect what you submit to us voluntarily — we do not require you to create an account or provide payment information to use the Site.

Information collected automatically

Like most websites, when you visit our Site we may automatically collect certain technical information, including:

• IP address and approximate location

• Browser type and device information

• Pages visited, time spent on the Site, and referring pages

• Cookies and similar tracking technologies (see Section 5)

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3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and follow up on project requests

• Provide quotes, specifications, and information about our capabilities

• Maintain and improve the Site, including diagnosing technical issues

• Understand how visitors use the Site, so we can make it more useful

• Comply with legal obligations and protect our legal rights

We do not sell your personal data to third parties, and we do not use the information you submit through our contact form for unrelated marketing purposes without your consent.
 

4. How We Share Information

We do not share your personal data with third parties except in the following circumstances:

• Service providers: We may share information with trusted vendors who help us run the Site and our business (for example, our website hosting provider, email provider, or analytics tools). These providers are only permitted to use your data to perform services on our behalf.

• Legal requirements: We may disclose information if required to do so by law, or in response to a valid request from a government or regulatory authority in the UAE or elsewhere.

• Business transfers: If KEZA is ever involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
   

5. Cookies and Tracking

Our Site may use cookies and similar technologies to recognize your browser, remember preferences, and understand how visitors interact with the Site. You can control or disable cookies through your browser settings; note that some parts of the Site may not function properly if cookies are disabled.
 

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this policy — for example, to respond to your inquiry and maintain a record of the business relationship — or as required by applicable law.
 

7. Data Security

We take reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
 

8. Your Rights

Depending on applicable law, including the UAE's Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data, you may have the right to:

• Request access to the personal data we hold about you

• Request correction of inaccurate or incomplete data

• Request deletion of your data, subject to legal or contractual obligations

• Object to or restrict certain processing of your data

• Withdraw consent where processing is based on consent

To exercise any of these rights, contact us at info@kezaindustries.com. We will respond to legitimate requests within a reasonable timeframe.
 

9. Children's Privacy

The Site is intended for business use and is not directed at children. We do not knowingly collect personal data from children under 18. If you believe a child has provided us with personal data, please contact us so we can remove it.
 

10. International Visitors

KEZA Industries is based in the United Arab Emirates, and our Site is primarily intended for visitors in the UAE and the wider Gulf region. If you access the Site from outside the UAE, please be aware that your information may be processed in the UAE, where data protection laws may differ from those in your home country.
 

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will post the updated policy on this page with a revised "Last updated" date. We encourage you to review this policy periodically.
 

12. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us at:

KEZA Industries Email: info@kezaindustries.com Phone: [+971 6 537 4874] Address: [  Plot # 10, Block 4Sector New IndustrialUmm Al Quwain, U.A.E  3686]